The SF Tech Council meeting on August 16, 2017 was packed with energy and ideas to achieve greater digital inclusion in San Francisco!
Chief Digital Services Officer Carrie Bishop presented San Francisco’s strategy for improving the City’s Digital Services website. As stated on the website: The new Digital Services Strategy is about transforming the customer experience of City services, making our services accessible and easy to use for everyone. With each new digital service we build, we must redesign it from the ground up, making it simpler and faster. We want you to feel confident that when you need something from the City, you can get it in an easy, seamless way. Check out the website to learn more about the City’s goals and plans.
Carrie was followed by Alex Banh, Digital Services Fellow at COIT (Committee on Information Technology). His developing strategy for improving digital inclusion in San Francisco focuses on digital access, devices and training to help people achieve higher incomes, better education and improved health.
Alex envisions city-wide opportunities for rapid digital assessment, a foundational digital literacy skillset, free/low-cost device and access programs, and expansion of the digital inclusion ecosystem. You can find Alex’s presentation here.
Carrie’s and Alex’s presentations were a great backdrop for the Tech Council’s Connectivity + Initiative discussion. Meeting participants provided feedback on the Draft Connectivity + Initiative Concept Paper, heard about potential digital inclusion projects and signed up for projects to work on. Areas of focus are digital device repair/refurbishment/replacement; digital training; tech support; broadened awareness and knowledge of educational tools; SF Public Library’s Digital Inclusion Week; increased internet and device affordability; and leveraged funding, advocacy and data. The Tech Council will continue this exciting discussion leading toward action next month.
The next Tech Council meeting is from 4:00-6:00 p.m. on Wednesday, September 20th at Twitter’s Neighborhood Nest, 95 Hayes St. A networking reception follows from 6:00-6:45 p.m.
To participate in the Tech Council’s Connectivity + Initiative, attend Tech Council meetings or receive meeting notices, contact Tech Council Consultant Susan Poor at firstname.lastname@example.org.